Quote review first
Use the quote-based workflow so you approve the price and details before the customer pays, for the pieces that are truly one-off.
For custom furniture makers
Higher-end. Lower-volume. Longer lead times.
Furniture takes weeks, not days. Set lead times on the pieces you build and let them set each order’s due date, then keep every long build visible from the first station to the freight truck.
- Lead times per piece
- Formula pricing
- Production by station
- Deposits & LTL delivery
Product configuration
Made-to-order dining table
Configured
Order details
One configured order
Pricing
Order
Build sheet
Dimensions feed the pricing formula, so a table four inches wider re-prices as the buyer types.
01 / Lead times
Quote the wait as plainly as the price.
Give each piece its own lead time in business days, with a shop default for the rest. When an order comes in, TimberCloud works out its lead time, taking the longest piece when they’re built side by side or adding them up when they’re built one after another, and sets the due date from it.
- Lead time on each product, plus a default for your shop
- Concurrent or cumulative, to match how your shop builds
- Due date set automatically and editable on the order
- Estimated ship date shown when buyers look up carrier rates
Lead time projection
An order of 3 pieces
Business days
- Dining table Walnut · 84″ × 40″30 days
- Bench Walnut · 60″15 days
- Sideboard Walnut · 72″25 days
Order due dateOrder placed + 30 business days
Concurrent: the longest piece sets the order’s lead time.
02 / The long build
Keep an eight-week job from going quiet.
Furniture sits in production far longer than a cabinet door. The shop dashboard splits work into Pending, In Production and Late, and a job turns late once it passes its due date unfinished. The stations are yours to name, from milling and joinery to finish and upholstery, and each one is checked off as the piece moves.
- Pending, In Production and Late queues on the shop dashboard
- Stations you define, checked off per order and logged on its timeline
- Build sheets and cut lists generated from the configured order
- Buyers see the order’s status and timeline from their account
Stations and production tracking are on the Production plan; build sheets start on Build. Compare plans →
Formula pricing
Price the table four inches wider without opening a spreadsheet.
Dimensions, species, top thickness, edge profile, leg style, finish and hardware are options you define. Each option carries the price values your formula uses, so the buyer watches the price update as they configure, and you stop writing a fresh quote for every change.
Base product
Dining table, priced by size
- +Length × widthMeasurement
- +SpeciesOption price
- +Top thicknessOption price
- +Edge profileOption price
- +Leg styleOption price
- +FinishOption price
Calculated price
From your pricing formulas, per configuration.
Recalculated
Deposit to delivery
Get paid for the wait. Get it there in one piece.
A long build usually means money up front and a truck at the end. Both sit on the same order as the build itself.
Deposits and balances
Set a deposit percentage on a payment term and record the deposit against the order. The customer sees the remaining balance on their order and pays it online.
Freight for the big pieces
Buyers can choose LTL freight at checkout with live rates, and each product carries a freight class, so a sideboard doesn’t get quoted like a parcel.
Frequently asked questions
Custom furniture questions, answered.
Yes. You set a lead time in business days on each product, and TimberCloud sets the order’s due date from it. Buyers see an estimated ship date when they look up carrier rates at checkout, and the due date appears in their order history. The date comes from the lead times you set, not from how busy the floor is, so raise a product’s lead time when your backlog grows.
You choose how your shop builds. Concurrent takes the longest piece on the order, for shops that build pieces side by side. Cumulative adds every piece together, for shops that build one after another. Staff can still edit the due date on any order.
Yes. Payment terms can require a deposit percentage, and your team records the deposit against the order in the dashboard. The customer then sees the remaining balance on their order and can pay it online. Online checkout itself collects the full amount, so take deposits through the order.
Yes. Each product has a pricing formula that can use its dimensions, square or linear footage and the price value attached to every option, such as species, top thickness or finish. The storefront re-prices as the buyer changes a choice, so a wider table or a different wood shows its price immediately.
Yes. Each order in the buyer’s account shows its status and a timeline of changes. With order notifications on, buyers also get updates as the order moves to In Production, Inspection, Completed and Shipped.
Formula pricing, lead times, the storefront and LTL freight are on every paid plan. Build sheets start on Build. Stations and production tracking are on Production. See plans and pricing for the full list.
Start with the piece you quote most often.
Bring its sizes, species and finishes and the lead time you quote today. We’ll build the pricing, place an order and show you the due date and build sheet it produces.